Your 2022 member ID cards are on the way
Due to recent legislation, most members will receive a new Blue Cross and Blue Shield of Minnesota member ID card for 2022 that includes necessary information not previously shown, such as deductible and out-of-pocket expenses. your plan. Once your new 2022 member ID card arrives, you can start using it right away.
Look out for your new member ID cards in your mailbox during January.
You and anyone covered by your Blue Cross 2022 plan can make appointments, access care, and fill prescriptions without a member ID card.
- New members can tell their health care provider and/or pharmacist that they are a member of Blue Cross and Blue Shield of Minnesota and the provider can access your information.
- Current members can continue to use their member ID card, even if they have selected a different Blue Cross plan for 2022. Your member ID number will remain the same.
Once your new 2022 member ID card arrives, you can start using it right away.
Frequently asked questions about not having an ID card
What if the doctor’s office asks for my new member ID card when I try to make an appointment?
You can make appointments and access care with network providers without a member ID card. Let the provider know you are a member of Blue Cross and Blue Shield of Minnesota and they can look up your eligibility and coverage information. 2022 claims will be processed based on the member’s 2022 plan benefits.
Can I get care at urgent care or emergency room without my member ID card?
Yes. Tell the provider that you are a member of the Blue Cross. Network providers can look up your eligibility and coverage information.
I have a current Blue Cross member ID card but I switched to a different Blue Cross plan for 2022. What do I do until my new card arrives in the mail?
If you work for the same employer, use your current member ID card even if you have a different plan for 2022. Your member ID will stay the same. Your 2022 claims will be processed with your 2022 plan benefits.
My doctor’s office asked me to pay my current card copay, but my 2022 plan has a different copay. Will they give me a refund?
Yes, your 2022 claims submitted to Blue Cross by your provider will be processed under your 2022 benefit plan. If your provider overcharged you at the time of your visit, your provider is responsible for reimbursing you after we have processed your( s) claim(s).
Can I get my prescription without my card?
Yes. When you contact the pharmacy to fill your prescription, let them know that you are a member of Blue Cross and Blue Shield of Minnesota. If you don’t have your member ID number, you may be asked for your date of birth and address to confirm your eligibility and coverage.
For members with Prime Therapeutics pharmacy benefits:
- Give your pharmacist the numbers for Prime Therapeutics to help process your prescription:
- BIN: 610455
- PCN: HMHS
- If the pharmacist can’t find your coverage, they will call the Prime Pharmacy available 24 hours a day, seven days a week.
Your Blue Cross member ID card includes important information about your plan.
You will receive an ID card for you and each member of your covered household within a few weeks after the plan goes into effect. We explain why you need it, how to use it, and what to do if you lose it. To get additional or replacement ID cards, sign in or create a member account after you receive your initial card.
Why do you need an ID card?
Your ID card contains important details about your plan and coverage. It also lets network providers know where to send your claim so you don’t have to.
SAMPLE ID CARD – MEMBER ID CARDS VARY
How to use your Blue Cross or Blue Plus ID card
Take your Blue Cross or Blue Plus ID card with you every time you visit a doctor, pharmacy, or another medical provider. Your member ID card provides the following information to your provider:
- Your name and member ID number (and a group number, if applicable)
- The name of your plan
- Your copay amount when you go to the doctor or emergency room (if applicable)
- Your deductible and out-of-pocket maximum (if applicable)
- Information about your prescription drugs for the pharmacist
- Instructions for providers or pharmacists on how to submit a claim
- Customer service phone numbers for you and your providers